Política de envío
Thank you for shopping at SHM Hair. This Shipping Policy outlines our shipping and delivery procedures for orders within Europe. Please read this information carefully before making a purchase. By placing an order with us, you agree to the terms outlined in this Shipping Policy.
ORDER PROCESSING
- Orders are typically processed within 1-3 business days after payment confirmation.
- Orders are not processed or shipped on weekends or holidays.
SHIPPING METHODS
We offer the following shipping method:
Standard Shipping:
- Delivery within 5-7 business days after order processing.
- Shipping fee: Calculated at checkout.
Please note that delivery times may vary depending on your location and external factors beyond our control (e.g., customs clearance delays, local postal service delays).
ORDER TRACKING
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can track your order using this number on our website or the carrier's website.
SHIPPING RESTRICTIONS
- We currently only ship to addresses within Europe.
- We do not ship to P.O. boxes.
LOST OR DAMAGED ITEMS
SHM Hair is not liable for any items lost or damaged during transit. However, if you receive a damaged item, please contact us immediately at sihamb@shmhair.com with photos of the damaged product and packaging. We will work with you to resolve the issue promptly.
If you have any questions or concerns about our Shipping Policy, please contact us at sihamb@shmhair.com. We are here to assist you.